This initiative aimed to enhance the collaboration between the Okanagan and Vancouver campuses, enabling Student Ambassadors to gain a deeper understanding of opportunities at both campuses. By observing campus tours, Ambassadors became better equipped to guide prospective students, recommend live virtual or in-person campus tours, and promote a comprehensive UBC experience.
My support included the following:
- To support this initiative, I played a key role in several areas:
- Roster Management: Ensured the Ambassador roster was updated and accurate, streamlining communication and scheduling processes.
- Mass Communications: Assisted in drafting and distributing clear communications about shadowing opportunities, deadlines, and logistics, ensuring Ambassadors were informed and timelines were met.
- Follow-Up Coordination: Conducted follow-ups to collect Ambassadors’ availability for shadowing sessions, ensuring smooth scheduling and alignment with tour schedules.
- Database Maintenance: Created and managed a centralized system to track Ambassador schedules and confirmations, improving operational transparency and organization.
- Shadowing Sessions Organization: Coordinated the logistics of shadowing sessions, including briefing Ambassadors on expectations and encouraging active observation of campus tours.
- Attendance and Logistics: Worked closely with team members to confirm Ambassador attendance and resolve logistical challenges that arose during the sessions.
- Reflection Development: Contributed to designing a framework for post-shadowing reflections, providing Ambassadors with a platform to share their insights and learning experiences.
- Feedback Mechanisms: Followed up to ensure timely submission of reflection forms and developed templates to facilitate constructive feedback and continuous program improvement.
This project significantly strengthened cross-campus collaboration and enhanced the Student Ambassador Program’s capacity to deliver a more integrated and informed experience for prospective students and tour participants.
I learned the importance of cross-campus collaboration in enhancing the student experience and the value of effective communication and organizational skills in coordinating large-scale initiatives. By facilitating shadowing sessions, updating rosters, and maintaining databases, I gained insights into the logistics of managing ambassador programs and fostering team engagement.
I contributed to a successful initiative that bridged gaps between the Okanagan and Vancouver campuses. This included ensuring that Student Ambassadors were well-prepared to provide comprehensive guidance to prospective students by understanding the opportunities available at both campuses. My efforts improved operational efficiency, clarified processes, and created opportunities for Ambassadors to reflect on and share their learning experiences.
This initiative relates to professional development, educational outreach, and collaboration. It highlights the role of higher education institutions in promoting inclusivity and shared knowledge, as well as the importance of developing leadership and communication skills to support student engagement and recruitment efforts.